What to expect from your coach and the Betr Health team once you begin the program:
Level 1 (1 month)
The first week of the program: A One-on-One Preparation Call (Discovery call) with your Personal Coach before the start of Level 1. This call will review and prepare you for what to expect during your Betr experience and the steps to take for a successful Prep Weekend.
A weekly group call with Betr Health's founder Dr. Ferro which takes place on Tuesdays at 9 pm EST. If you are unable to tune into the call, any member of the health coach team can provide you with the link to listen to at your convenience. He discusses a new topic each week and finishes up with a live Q&A for any member seeking further information.
During the first week of level one, you will have daily communication (Monday through Friday), motivation, and accountability from your coach via the chatbox.
After the first week, your coach will check on you periodically to help make necessary modifications, make sure you are prepared for the weekend ahead and ensure you are on track to meet your goals.
On the resources page, you’ll find a white search bar at the top. Type in any topic you may have questions on and related articles will appear. If you are unable to find the answer to your question, you can chat with a coach. There is a white message icon with a teal circle around it on the bottom right of your screen. This is a place you can seek answers from any member of the Betr Team if your coach is unavailable. Coaches are available Monday-Thursday between 9 am-7 pm EST, Fridays from 9-5 pm EST, Saturday 12 pm-3 pm EST, and Sunday 12 pm-3 pm EST. For quicker answers, provide your phone number or email in your message.
Level 2 (1 month)
After Level 1, you will continue to have access to the insta chat feature and the weekly live group calls to ensure you are reaching your goals.